Comfort,Service helpful when asked

The lobby was nice.

good location, clean, the staff of morning shift is helpful and friendly, however, the service of those at the night shift is horribe

Clean, Home Style, Comfortable

There used to be wifi access in all the hotel previously, now it's only in the reception area. And even then it's flaky to use.

easy access to train station, good restaurants and shops nearby, friendly staff

Chambre agréable (studio) propre

Very helpful staff as my mom cann not speak english and staff try to find the way to communicate with my mom, very appreciated

Almost being robbed just outside the hotel...in day time! Hotel is fine anyway...good location

-Great location: tube is very near and you have to take only one line (Piccadilly line) for the Heathrow airport, hotel is next to the museums, hotel is placed in a very nice street (Queens Gate), you feel safe, if you want to get food quickly, you can go