The staff are extremely unwelcoming. The room service are the rudest I have had to deal with. They have an ascendor by the stairs for strollers and wheelchairs, I have a heavy double stroller and everytime they want me to carry it rather than letting me u

Good price, nice place and English breakfast.

This is a very clean, well run hotel in the middle of Sapporo within walking distance of the train station. It was easy to find, and the front desk was very efficient. My room was excellent, with a very comfortable bed and accessories. There is an onsi

Formal, but relaxing atomosphere

Decent location, very good staff at front desk. Bathroom was not very clean. For me this was a deal breaker.

La gentillesse et les compétences du personnel, la climatisation dans les chambres, le calme de l'emplacement.

clean , cost , location

Short way to the Metro

propreté, belle chambre, bon rapport qualité prix

good location car park bit far. hotel will help to park and get back your car big room clean and tidy