Gym was awesome and staff excellent

location was great 10 min walk to docks and Liverpool one staff helpful and hotel clean

Safety around the neighbourhood, near to eiffel tower and carrefour across the street, great food at la terrase

staff

location

Good

Central to London, easy walking to sights, restaurants, etc. Garden view was spectacular. Very comfortable room

My second stay at the hotel (only one week apart) was slightly disappointing. There was something wrong with the air-conditioning, and it kept switching itself off every 20 minutes or so. I had to keep switching it back on myself. Made for a very uncomfor

location, clean, staff

Awful. The food was the worst I've eaten in any hotel. The staff were more interested in company policy than in guest comfort. The management made policies without thought to the above. In the 7 days of my stay, the wifi was down nearly half of the ti