It was a last minute booking as we were visiting a relative at Raigmore hospital the booking had not been processed by the time we had reached the hotel and we waited over an hour and a half to get into room the reception could have offered to telephone a

1) the staff 2) the room 3) location

Service. Location. Big room.

Clean, convenient and friendly

Actually its not at umeda station but you have to take train till MinamiMorimachi station. Nice place in heart of city near with a nice market love it. Love the breakfast buffe! delicious. Location is a little bit far from station I guess but its easy to

Excellent location right besides the Hakata train and bus terminals and surrounded by F&B outlets, convenience stores and shopping centres. There are drink corners on the 8th & 10th floors where you can get soft drinks and liquor from the vending

Clean, good staff and modern

Breakfast room staff

Disgusting and a complete misinterpretation

Fitness floor is great, hote is spotless, staff need an attitude fix