Good location

Location only

I was offered early check in plus late check out which was greatly appreciated after ans before my long haul flights. Great views from my room overlooking Kensington Palace. The real treasure is the view from the bar/restaurant on the 10th floor. Don'

this hotel is clean, modern, and well priced, given it's downtown location.

Location, price, clean

Lovely spa

location, room size, reception staff

good location, upstairs subway, near shopping area

Nice staff,, clear room,, good dinner & breakfast

The price is much more expensive than the other hotel and the attitude of the staff is not as helpful as we expected. A good thing is the staff know to speak English so it is easier to communicate for the one who doesn't know to speak Japanese.