This is an upscale hotel and so one expects very good service. But there is no attention to detail, no treatment of guests as individuals, and it feels like accountants have taken over. There is not enough staff. The staff there are, are overworked and ar

It's located at a good location and close to the London underground station. Easy access to various eateries. The staff are helpful but the room is reasonably

the room is very small , old and not very clean

great location, great toiletries with L'occitane products and good and helpful staffs.

Location, Amenities, Service

Thank you for your service :)

Short stay near expo

Nothing. Only a place to stay and sleep.

Tolles Frühstück, excellentes Personal, gute Lage

We needed a hotel close to the station, that was clean and quiet. This hotel fitted our requirements, and more.