There is bad smell in the room. TV not working. Night shift staff does not want to communicate in a normal way, always have headset up. not recommmended

Every staff in teh hotel are very cheerful throughout our day. Their knowledge of London is really excellent and are always ready to help all the way. They even go all out to assist us in our needs. We will visit London again, for the experience we gain a

Breakfast room pool

Gorgeous hotel not to far from the city centre with great transport links. Some areas of the hotel are extremely run down. Our room was next to the the staff area and was very noisy and cold as there was a door to their smoking area constantly open. Could

close to eiffel tower

Location (Less than 5 mins from Tube), Nicely designed, Reasonable quality food

Extremely nice host- Dave surprises us one after another! Rooms are Clean, cosy and spacious for a family of five.

Good building onsen, tasty breakfast, not far from Niigata station

Restaurant was incredible, the surroundings were beaultiful and the spa was great

friendly staff, good location, clean room