Le cadre, un lieu chargé d'histoire, la qualité de l'accueil

We chose Heartland because of its high rating and good price compare to other hotel with similar standards. And Heartland didn't disappoint us. Nice, clean and warm room with amazing view. Car park available and easy to access.

Convenient access to amenities,small room and modular toilet concept

Chambre personnel

Well Happy

very good location, very quiet

had a very big room with view to the pier and a balcony, full english breakfast was okay. location is perfect.

Clean, service, parking

Don't pay for upgrade - no visual difference to our friends "classic " room. £40 wasted. Our window was smaller - even the pillows on our bed were smaller! Don't go on a Monday. No pizza bases in Bistro. Had to go to third choice fo

Interesting option when visiting Kyoto during High Season due to its good train connection to Kyoto Station (2 stations away). Staff was very friendly and helpfull. Otsu itself unfortunately doesn't has much to offer...