Staff were so friendly, always greeting you. Location great, shopping and restaurants abound. 7/11 on level 2 handy. No English tea spoons or sugar in room. Used shuttle bus service from hotel to Narita, easy hotel to stay at, enjoyed our stay on 26th flo

Before I book this hotel, I didn't notice that this hotel doesn't not provide daily cleaning. You can ask for towels and linen cleaning but to pay a surcharge. Japan's hotels are famous of its tiny space, but this hotel's room is even tini

location clean and English speaking

Personnel agréable et compétant, petit déjeuner complet avec de bons produits

Comfortable, friendly and a great location

There is another Mitsui Garden hotel in Shijo. I prefer Sanjo one. Cos walk distance to everywhere. Nice staff! Most of them can speak English.

Location, Friendly Staff, Cleanliness

This standard room had an adjoining door, which let through noise from the adjoining room.

Clean, Beautiful, Relax

Great location, helpful friendly staff and river views from room