Location, cleanliness and ambience

The comfortable bed, the staff and the lovely olde worlde atmosphere

Good breakfast.Internet friendly.Basic but clean room.Not expensive.Large secure carpark.

Hotel is nice, rooms are very small and wifi is pretty slow. Location is good for central London, staff are very helpful and friendly. The shower is terrible, barely works and takes time to heat up,

Very helpful reception staff

The food, the hotel room, the welcoming staff

Great location. Perfect for Disneyland. Much cheaper than the official Disney options, and perfectly acceptable for a couple of nights. Would definitely return.

Small inn-like hotel. Rooms were small but clean and alright if you don't plan to spend a lot of time in-room. Convenient location near shopping, food and entertainment in Shinjuku but a good 10min or more walk from the nearest train station.

The staff was quite helpful especially the person I met at the desk on my first day of arrival.

The staff, layout and location