Staff, location, atmosphere

quiet at night, terrace for bkfst, nice staff

I thought the staff were lovely and the hotel was lovely. I had a beautiful view of Loch Ness and the castle. The food was good but my only suggestion would be better wait staff for serving dinner. I loved the quaintness of the hotel and my room

Location in beautiful surroundings, close to underground and friendly staff

1. Location is great. Close to Regent Park and Great Portland tubes.

Only booked this hotel due to sauna facility, sauna has not been working for over a month and they have no date of when it will be fixed. 12 night stay with 4 in August which I wish to cancel.

clean,tidy and ideally sited for where we wanted to go

if you need a hotel and don´t want to risk for a B&B this is a no too expensive option. rooms are ok, staff is nice (not really the blond recepcionist) and you want it just to spend the night. they are strict with the check in time

Very friendly and helpful staff. Beautiful setting. Excellent value for money. Would love to return if the opportunity arises. Thank you

First the good: the location and price were great!!! The staff were very nice, helpful and genuine. The room had everything I wanted/needed (okay bed, free Wi-Fi, night stand, desk, private bathroom, extra power outlets, rotating fan). It didn't have