Less then basic, the the room door could not lock from inside, I spoke to the reception who told me that nothing they could do. I had no alternative but to stay as it was too late to find another hotel. I felt very vulnerable and could not sleep the all n

Staff is OK. Price is good. Location is perfect.

location, outer building, cont think of third

emplacement accueil

Friendly staff, convenient location and amenity

Thanks for the room upgrade. Had much fun during my stay.

I booked my room at a greatly reduced rate. Every aspect about this establishment had been excellent. It is not exactly centrally located in Hammersmith (near the interchanging tube stations), but it's pretty easy to get to Heathrow airport, the city,

Poor service in restaurant after 10:00 PM. CQB

staff was kind, and room condition was really clean.

Room was clean but very dated. Comfortable bed. Good bathroom. The room was very hot, with only a small opening window, so the fan provided was essential. As there are no facilities, or even a garden, I would not have wanted to pay the full room rate. Ver