no room cleaning service, one pathetic lift service over 10 floors of building, have to one for one exchange for towel at the counter between 8am -10pm, refused to give one more keycard for customers in the same room. however, room is spacious, staff is o

The room was quite small but probably average by Japanese standards. The furnishings were adequate but not spectacular. I had a great view of downtown Sapporo facing south. Service was excellent as expected. The main advantage of this hotel is its extreme

The location is perfect. The room is good. The staff is nice.

Stylish, quiet, great staff

Clean, very friendly staff, convenient location

Clean,comfortable rooms with good facilities (ironing board etc) all set in lovely grounds.

I have accidentally booked the hotel on a wrong date. Unfortunately,hotel reservation team are unwilling to consider about my problem. Very dissapointed with their service and will never book this hotel again!

Location, comfortable bed, clean, friendly staff.,

location is close to MRT and surrounding restaurant and nice comfort room

Good location near Monoprix food hall, very near Printemps Department store, early check in if room is available