Room size, helpful staff, good location

The hotel is in a good location and easy access via the Limousine shuttle from Narita airport. However it is a bit of a business hotel and lacks soul. No facilities like pools etc. They did have triple rooms which were helpful traveling with kids.

Spoke English, very good room, comfortable. No complaints

Value for money with decent-sized room and great room amenities (close to a 5 star hotel). 2 minor negatives that mar the otherwise positive experience: a. Both bedside lamps were not working in the room b. Concierge and staff didn't seem too friend

Location, pool & bar food/drinks

Had a lovely stay here. Location was perfect, right opposite shopping and food streets. City tour bus stops outside the hotel and subway within 5 mins walk.

room was clean and comfortable location is good near to metro

Classy, few minutes' walk to the station and quiet

location, nice room, big bathroom

Very accomodating staff, peaceful, clean.