cleanliness, staff performance, comfortable

Location, breakfast and staff

Propreté, confort et gentillesse

facilité d'accès aux commerces et routes stratégiques

The room was clean and spacious. The staff were friendly and helpful. The location was not far from the rest of the city. It was a wonderful experience.

Great location,very nice staff ,beautiful view of Yokohama

Tought they need to give slightly more attention to their "budget" rooms (the Heartland ones).

For the amount of money paid, I feel that what I got in return was insufficient. Small rooms. We had slept in a room that had a malfunctioned AC, two days straight before the technician arrived which was just as we were checking out. They did reimberse pa

location, decorate, service

Space, spa, quiet