very helpful staff at front desk

Friendly staff and clean rooms. Enjoyed the hot pool too.

This hotel was once a palace. It now looks old and in need of some serious renovation. Considering the cost of the room is was quite disappointing, especially after our stays in some really nice hotels in other places in Japan. I do not recommend it

Shower, cleanliness, staff

location staff breakfast

Good location close to Osaka and Umeda stations with decent shopping and access to food nearby. Slightly pricey though.

Hospitality, price, free drinks

At the time of check-in the staff did not find the booking. After pushing, she found the booking somewhere in the working area. It seems they had printed it but not booked in there system. Manager did not care and after waiting for long and insisting on s

Just minutes from Gare Lyon station, perfect for this part of our holiday. Lots of food options very nearby, as well. Staff were great, helpful and friendly. Only issue was the wifi access. It used separate usernames and passwords for each device, and th

Internet,Service,Nähe Shopping Center