The room, the staff, spa and pool

The hotel has seen better days and the facilities leave much to be desired. The breakfast did not change the entire week we stayed. The bathroom was old and full of grout and the shower curtain looked like it had moulds. Our duvet had holes from cigarette

perfect

Distance from town, reception helpful and bear restaurant nice food

Location is good

Great hotel with excellent river and Bridge view. Near Tower Hill tube station and there is Tesco supermarket nearby. Great place for relaxing ...

Very nice and spacious room on the Executive floor. Great complimentary services.

Cleanliness, staff and the location.

Pretty good stay. Room was spacious despite having an extra bed.

Nearby the British Museum and yummy Korean eatery