Upon arrival, the hotel manager received me and informed that my room is not available due to technical fault and I was offered a replacement at Apex Waterloo Hotel. I was given a complimentary cab transfer and stayed at Waterloo for the next two nights.

There is a very high quality in everthing this hotel does.

가격, 친절, 위치

It wasn't the cleanest, the blankets had holes in them, half the lights didn't work and the drainage was bad - watercrising in sink and shower. Staff weren't very friendly either. Doesn't meet basic expectations eveb for a no frills. Th

rooms big and clean..would come back

Front desk staff first of all could not even locate my booking despite having my voucher, did not even let me store my luggage near the lobby when I arrived early which I had to carry around all day until I was able to check in during late evening. When I

central located

placement parfait pour nous. personnel bon

location is very convenient to access city, convenient for white island tour

The concierge was great. Recommended great places to visit. Also helped to book tickets. Love the location and the tube is only five minutes' walk away.