Not satisfied with cleanliness. The toilet has little bad smell, seems like didn't clean it up. Also the room was little dusty. Beside it, location and staff are good. But I will choose another hotel if I go Karuizawa again.

Baaaad soo. Much and not clean and no parking and huge price.

Clean and Tidy. And the staffs are helpful.

Dont have

Staff very helpful the room was clean and beautiful!

Clean, location, quiet

Location, customer service & English speaking.

Stayed at start of winter. Room was small and very basic but very clean and provided tea/coffee, kettle, fridge and a flat screen t.v. in the room with sky movies. Bathroom very basic and extremely outdated - definitely needs a refurb. Hot water tap on h

테러현장에서 아주 가까운 이호텔은 테러 당시 놀라서 호텔로 달려갔을때 철문을 잠가놓고 열어주지도 않았고 벨을 눌러도 나오지 않았서 많은 사람들이 앞에서 문을 두드리고 기다리게 하여 숙박객들의 안전에는 관심이 없는것 같았고 객실안 금고를 사용하려면 1일당 4유로를 요구하는 호텔이였음 4일을 트리플룸에 숙박을 했는데 하루도 욕실청소를 하지 않고 정리만 하고 비품만 챙겨 놓고 감, 아침일찍부터 청소하는 직원들의 쾅쾅거리는 소음으로 인해 힘들었고 객실안에도 방

All the crab you can eat!