facilité d'accès aux commerces et routes stratégiques

Hyde Park across the street, tube stop and on the bus route

Helping people

personeel-conditie-comfort

Nice location. Really polite people. Liked the honey surprise we got.

Good location

While checking in, a thief was able to get wallet of my mother-in-law. Receptionist was unhelpful and denied us to review the CCTV.

Staff, shower and location

Service, pool, room size

Service awful , you ask for towels took them more than 2 hours ,rooms are filthy and bad shape, restaurant service awful the only good thing are the grounds of the hotel , I will only go for the tea, enyoy the grounds and that's it