The staff were very friendly, room was very clean and the food was excellent.

The staff, especially the concierge; the location and the art installations

Room size, comfort, view

The hotel does need an upgrade as it's quite old. However, the location makes up for it. It's a short walk from the train station, so it's super convenient. We stayed at this hotel as we arrived late at night and we took day trip out of Osaka.

Location,boutique,elegant

location price and warm

Excellent customer service

Ich habe 2 Zimmer reserviert (on line). Auf meine On-Line-Quittung keine Aderesse, nur das Gebit. Um das Hotel zu fienden, muesste ich ein Taxi bestellen. Als wir ankamen, un 23.00 Uhr, war alles zu! Da war eine Warnung: "Reception gehoeffnet bis 21.

Excellent location,customer service and facilities. I stayed in the Executive wing which is new. Room was clean and the King size bed very comfortable. The wifi worked well and was complimentary. The staff were very helpful and the airport transfer was ea

What a great night, beautiful and clean room with amazing amenities and fantastic facilities. Staff happy to accomodate late checkout. Would definitely stay again