Location, Friendliness, Clean rooms

it is worth the money during my stays. Recommended for short stay :)

Booked this without knowing much about London, just got a neighborhood suggestion from a friend. LOVED being in the South Kensington area, close to many great sites, walked to Abbey Road, Buckingham Palace, Hyde Park (a lot) and some great pubs nearby. Wo

Bath tub is old but clean. When room grooming staff didn't alert the light was burnt or the toilet door can't close properly.

I was realy shocked! This is the fist hotel in the UK there aren't tea and coffee fasilities! Cattle is at privat rooms in cheap hostel but there isn't! OMG!

Literie décevante car très dure - A trois reprises, nous avons retrouvé la porte de notre chambre ouverte le soir en rentrant à l'hôtel. Le porte gel douche de la salle de bain est resté à moitié cassé da

The staff, especially the concierge; the location and the art installations

The hotel was clean and well presented. The beds were absolutely the most comfortable we've had all our trip. Very soft and nice douvets.

Clean comfortable and friendly

Location.