Comfort, cleanliness, room temperature

The staff, the location and the comfort.

As I check in to the hotel, the receptionist served us can't speak English well. And as I talk to her, she keep answer my question to my girl friend, I think this is not a very polite way to serve guest. Overall, the hotel is very nice and worth the p

food, location, staff

From entering the building till the time we left, there was nothing short of five star service. The staff was very friendly and helpful, the rooms were well appointed and clean, and the food was fabulous. The Cimer Spa was wonderful with all the differe

wonderful place to stay

Chambre

overall is fine, but need to do some renovation for the room.

just across the street and we can get to Shinagawa station. but no free wifi access is quite out of expectation.

good location, very clean room, not expensive