The location was perfect for where I needed to be. Check in took less than 5 minutes with friendly staff. I didn't hear a single sound overnight and had a great view over brewery wharf and the canal. My only bug bear was the pillows. They are firm fo

Great service, convenient location, good breakfast, very clean

The rooms are old and broken, the room is only cleaned upon request and then only done half heartedly. The staff are moody and not professional, they charge 4 star prices but in reality they are only a 1 to 2 star hotel Save yourself the disappointment an

Good location as well

Arrived to be given a premier room overlooking the rubbish bins and trash, no internet connection in room and no effort from staff to help us get it, should have been free in the room. There was no coffee making facilities or phone in the room to call fo

Guest room is very spacious & good location

location essentially, pretty well designed

Clean, fresh and friendly.

Location, cheap parking

Very impressed with this hotel. The room has everything you can want including an iron and ironing board which is always important for a business traveller. The staff are all typical of Newcastle people, friendly and warm.