Apartment hotel with a kitchenette, conveniently located downtown Strasbourg

room clean, great staff, good location

What a gorgeous hotel in a beautiful area! The rooms were beautiful, staff were friendly and is walking distance to most major attractions

The staff were good the hotel has been run down but is now getting some work done to revamp it. We would stay there again nice and central.

good surroundings, close to lake, nice rooms

They really were very nice and helpful. I was traveling on business except for a few days of playing tourist in Kyoto. The was a delightful find and nice rest as well as being in walking distance of temples and other interesting sites to see.

Location, location, location

Booked comfort twin and dbl room. dbl bed room is suitable for 2 adults only (kids under 5 is fine), suggest to book comfort twin if she/he is primary student. Hotel staff are helpful but English is fair.

The receptionist spoke good English and the breakfast was good. The room was in a good condition too.

Generally the hotel location and cleanliness are good. However, the service the counter staff is very bad. Counter staff are the most important frontline to customer, yet they are not customer oriented, unfriendly, not understanding, refuses to listen to