Size, location, close to sightseeing locations

Had the lakeside view. Room 423. Wow. Amazing. Some people commented the staff was rude in the past. We did not find that the case. Very helpful and friendly. The steak in their restaurant was excellent. Only drawback for some may be is its outside the

The boat transfer staffs, the room maid that all.

We arrived after a four-day-hike along Nakasendo and had a lot of laundry. We wanted to do laundry to have clothes clean for the next day when we needed to send our big suitcases to the airport. Even though the coin laundry was not fully operational, th

The hotel is old. The carpets and walls are very dirty. The breakfast was cold and there was no microwave to warm it up. I was very disappointed. The hallways smelled of mildew and mold. I won't stay again.

Gute Lage

good location, fast internet, window to the street

The location of the hotel is good. However, rooms are small and the service of one of their male staff was terrible upon our check in. He displayed unhappiness working.

Helpful Service, Good Location

Staff attitude is excellent especially the receptionists.