Location, staff friendliness and clean room

Location and service!

Room size big , clean and next to train station near airport

Having an onsen on-site is very convenient. The hotel itself is a bit dated and could use some upgrades & new decorations in the rooms, but the rooms are large and comfortable. The staff was VERY helpful and the Japanese restaurant was excellent. We h

Very helpful hotel staff at restaurants & reception desks

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Location, the grounds and staff.

Location and convenience

near subway, convenient, staff friendly

This hotel is in a great location and few minutes from lime Street station,close to loads ov bars,shops ect.hotel looks a bit tired from outside but is lovely inside, our room was on second floor, spacious room,lovely clean crisp bedding bed was sòoo