Onsen, Morning view, Clean

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Location, Clean room, Parking available directly outside

The room was awful - tub did not drain well so we had to shower in standing in ankle deep water. Problem persisted even after maintenance came to "fix" it. Hot water inconsistent, cooling system difficult to regulate, Windows dirty and dingy - w

Whenever I come to Seoul, I stay in this hotel! Value, staff service, features, location all excellent. I've been told that the hotel will be a Sheraton hotel soon and hope to maintain same price and service.

Early Check in available if room is ready/ great complimentary hot drink options/ easy excess to city centre

Location, room, food

Location, exclusivity and character

Great service for this five stars hotel. At first we were given a room for 2 adults (when we booked for 3 adults). Once we ask the front desk about it, the duty manager straight away arrange for a room change. Thus, we managed to stay very comfortably for

Location was not ok, parking was very challenging and hotel design was also not proper