Very good service

not good service, air cond break down

The location was good next to the subway stations it was very inconvenient not to supply iron and iron boards little things like the blow dryer blowing out and hotel not supplying rooms with buckets to gather ice other than that it was a pretty decent sta

Staff, location, closeness to Metro

The hotel is centrally located just a short walk from railway station. You have to walk through an underground passage to get to the bridge and by staying at the right hand side you'll come straight to the hotel. It looks beautiful and grand in the en

located central

stilletto heels on bathrrom floor above very noisy

Good room size and good staff but stunk of damp our windows were broke and there was hair everywhere

Room is clean but small. No hanging hooks in bathroom. Bed size is good and comfortable.

Walking distance to Paddington train/underground station and other road transport, food shopping and entertainment. Hotel with lift access to alternate floors , breakfast was basic , very clean with friendly staff however improvement needed on WiFi acces