location, service

The location of the hotel is not near to the Victoria Station and the room is not clean

Location,friendly staff,value

Location, renovated, small

Efforts of staff were saving grace of this review. Very helpful with early check in provided and making up sofa bed in evening. Other than that the hot pools (main reason for booking here) were luke warm. The shower is located inside the bathtub which is

Very nice staff and a fantastic location. Rooms were lovely and spacious and very clean.

Hotel is clean, room size is acceptable (compare to other hotel in Japan), location is not good as is far required to walk for more than 10 minute from station to there. Other than this, i am quite satisfied with this hotel.

Maaltijden, badkamer, personeel

Nice

Room wasn't as good as we expected. TV was placed in a strange spot, no cable TV, had to pay for wifi. Restaurant food was average, restaurant service excellent staff were wonderful throughout the hotel, it is in a convenient location and has a fantas