cleanliness, rooms,staff

Beautiful grounds, listed building

Excellent location! Very near to shibuya station (about 3mins walk from Shibuya Crossing). The rest were ok....Don't expect big room in Tokyo, you'll probably end up with a tiny one if you are on a budget. I travelled with my daughter and the doub

Trash in front of hotel stinky everytime you enter exit the hotel

View of Nice

Рядом аэропорт. Удобный номер.

The hotel initially tried to put us in their attic rooms that was a shoe box. The shower was so small that my friend wasn't even able to shower and this was supposedly a 4 star hotel? Also, the shower doesn't drain properly leading to really wet

Utmost luxury hotel at every single details from bath room to mini bar. I stayed so long time ago I found Shilla hotel made extreme makeover. We can say 6 star hotel in disguise as 5 star. Staff look so formal and more men than women. You may feel secured

Proximity to the city centre; early check-in; great housekeeping staff.

small room and far from tokyo