Lack of fficiency of the staff Price of the laundry Price of the airport transfer Lack of consideration of SPG member

All the staff is very gentle but only can apologies in front of repeated mistakes (issue with keys, mini bar empty and fridge without electricity, concierge who forget to follow up request) Moreover the laundry service is incredibly expensive almost 50$

Low staff performance. Notified upon arrival of dangerous broken fridge door and nothing was done to upgrade or repair the facility. all kinds of excuses yet the building and repair teams are on site and should have been able to fix or change this fridge

Location, breakfast, beautiful hotel

Good Location. Friendly Staff