Traditional style, attention to detail, size of room(s)

Good lake view and kindly staff

Location, Service and cleaness

good location, good service and clean

Didn't get a meal. The ryokan was clean, staff was very nice, public bath was just ok. Should have more shower facilities available or have the public bath hours open longer. Bedding was comfortable. Staff was nice, albeit their English was not great,

we booked 3 rooms during Ascot week. Value for money was excellent, Staff were great. We had no problems at all during our 1 night stay and would use again

very clean, excellent staff service, well designed and furnished rooms

Old and Dirty Hotel

Beautiful views, beautiful rooms, great staff

Hotel was good however I stayed here to gain access to the spa for a swim and sauna... The sauna was dirty. The changing rooms were dirty and the pool was full of children.