Location is good; The room is clean;

Tout c'est excellent a touts les niveaux ... Félicitations

Staff, staff, staff.

staff are nice, location is convinience, acsess is easy.

Not satisfied with cleanliness. The toilet has little bad smell, seems like didn't clean it up. Also the room was little dusty. Beside it, location and staff are good. But I will choose another hotel if I go Karuizawa again.

clean room, friendly staff, nice property

I was surprised how big this hotel is. It's quite a walk to the reception if you happen to have a room at the far end.

I did not consider this hotel to be value for money Gates locked at night so hard to access Not good value for money. Very overpriced

goood

Good location