The staff, the location, the cleanliness

Wasn't best pleased with this hotel. Yes it was cheap and the breakfast provided was ok, but some of the facilities need a good looking at. We were placed on the 4th floor with no lift and had to carry our very heavy suitcases up steep winding stairca

Location, value for money

Ideal for going to our wedding venue at Birmingham City football ground very comfy beds

Spa

Very cold and the rooms were dated and looking tired ! We came home a day early and wasted a nights cost of the stay !

Room Comfort, wifi access, Hotel location

Room was a bit too small. Insufficient accessories provided. Some fragrance preferred at lobby.

none

Love this place.