Location, House standards

Friendly staff,clean,good location

Room was nice and clean, good air-conditioning, nice staff

près de l'autoroute

Nice hotel just a 5 minute bus ride away from Terminal 5. Clean comfy beds and all necessary facilities for an overnight stop before a flight.

I stayed in room 15 and I found it very neat & clean. Bed was made everyday and fresh towels supplied. Loved that it was fully self contained with fridge, microwave, utensils etc. It's walking distance to the city centre, hospital and city bus exc

If no need to reserve the shuttle bus, would be better

conference visit. found the location to be ideal, with good access by Tube to many of London's iconic spots. Friendly staff who were very eager to provide information. Great customer service.

Friendly approachable staff, streamline service, above train station

Clean, friendly staff and nice bathrooms