The service wasn't great. The staff weren't too nice and we had bad service at the restaurant. The only good thing was the closeness to the airport and the free shuttle.

Location food staff

This hotel is very well run, with an efficient and pleasant staff. The lovely and truly artful design of the rooms makes them extremely pleasant to sleep and work in, despite being relatively small. Everything was spotless, and the shower was strong, ev

The rooms were old me ours did not have a view at all. Since we were on the 5th level. The photo that agoda showed was not the actual room that I decided on. Thank you.

Location

Staff, size of rooms and location

overall pleasant stay , located just beside the railway station exit, very convenient. efficient and helpful staffs, our family room was decent sized , clean , complete with amenities, strategically located. we will stay again if we visit Osaka

Overall a great hotel. Reasons for less than 5 stars: Staff was somewhat abrasive and our toilet was very finicky while the lobby ones were not. Further, wifi is only offered in the lobby, but the signal was so weak we could never get it.

We booked a one night stay at the Hollytree and were not disappointed. Spacious bedroom with view over the loch. Staff were excellent from the receptionist to all waiting staff at breakfast and dinner. Dog friendly too!

Staff, Rooms, Breakfast.