It was not a happy stay there. The telephone set was out of order, did not receive any call. So all the people tried to contact me, failed. Bed side switch set was out of order on the first night and I could not sleep because the lights were on. After rep

Nothing.

convernient, quiet, affordable

Weekend hen parties spoilt the ambience of one of the north of England's Arts and Crafts hotel gems. Disappointing given the historical importance of this listed building.

the staff and cleanliness, breakfast was very good. location for shops and tube station excellent.

Great location, very comfortable, staff very friendly

Location, comfortable bed, complimentary beverages

Location, close to metro station, friendly staff

Good location and very accessible. Room a bit small but decent.

The room is luxurious and bigger than most hotel rooms in Osaka or Tokyo. Service is excellent. Location is a little far from the action at Umeda but manageable with a 10-15 walk.