Very nice n clean hotel with excellent staff. Breakfast was normal .

Location, staff service, comfortable bed

I spent one night at the hotel. All in all an ok hotel, had to walk a little while to get there from the Niigata station but not too bad. Rooms are small, but this is common in Japan. Friendly staff. Wouldn't mind staying here again.

Location, Value, Helpful Staff

But still waiting for them to correct the breakfast charge on my bill. Pre-ordered was 12 pounds, and we did pre-order, but they charge us 16 pounds each! Said they would fix it later! Hmmm.

Staff are not that helpful. Rooms needs to be clean thoroughly

The hotel is conveniently located in the viaduct district and is in great condition. The staff were friendly and helpful

Sympa mais un peu vieillot. Petit déjeuner un peu décevant : j'avais de meilleurs souvenirs des petits-déjeuners Campanile. Mais à ce prix-là on ne peut pas demander la lune.

Big hotel.

clean, good location, friendly staff