The staff and the hotel were just absolutely wonderful. The staff were friendly, helpful and pleasant. My family loved it and we would definitely want to return. The room was spacious, clean with an nice big tele and a mini fridge. Location was just perfe

Friendly staff, quiet surrounding,

Cleanliness, comfy bed, very good shower once we got hot water

We paid good amount for 4 nights stay , at this amount breakfast should've been included. But it was not to be and it was far from the airport terminal as wells as the main business district of Yokohama.

Location, comfort and quiet

Love the hotel and the location is good.... like the hot spring too

good location and free simple breakfast in the morning

Classy elegance supreme service was disappointed could not get into NYC bar and grill as guest though

Good location and very nice staff. Hope there could've been slippers.

Great location, right in the centre of Winchester. Very friendly, hospitable staff. Decor yes a bit dated, has a 70's look about it but quite quirky. Would stay again.