Staff, location, value for money

When I bought my children to the swimming pool, they were forbidden to go to the pool, because it was Monday, children can enter to the swimming pool ON SUNDAY ONLY!!!!!! that was ridiculous, I was told only member can take their children to the pool on o

Staff were incredibly rude, they would carry on talking and not even saying hello when we were waiting, they were not welcoming in the slightest, the toilet in our room and the customer toilet outside didn't work, the Television was very old fashioned

Location, friendly staff, comfy room

Large room, balcony, nice interior

Enjoyed our 1-night stay and the chance to experience a bit of Japanese hospitality. In a beautiful location - close to temples and and a short walk to the Philosopher's Path. Beautiful and quiet grounds, lovely garden, room was comfortable, onsen was

Position, facilities, food

Nice old fashioned decor. Showers could be better

Location, clean, good service

Staff, room, location