Location clean

Just the most helpful staff we ever encountered. We had to take care of some urgent business in USA. They printed and scanned documents for us. They made phone calls printed naps whatever we needed. The hotel is just so close to everything we are com

Convenient location and nice beds

Unfortunately it has become fairly expensive to stay at the Strand Palace.

When I checked in this hotel, they transferred me to their sister hotel and not same type of hotel stars. I am very disappointed their service but no choice for me as I fully paid to Agoda before. As my wedding anniversary stay, i am not happy for this a

Service, setting, food

Location close to cafes and tower

Located near Tamachi station (less than 5 min walk) , great for travellers like us who are travelling on a JR pass (close to shinkansen and Haneda airport). Hotel is very quiet and clean.

All the staff were friendly and helpful. The hotel is conveniently located, just a short walk into the town centre. Nice little river running by outside with trout in. We were attending a wedding at Barnsley House Hotel and the Riverside was just a short

Helpful staff, comfortable room, good breakfast.