good

calme-propreté-centre ville

Despite the fact that I had to wait almost an hour to check in because they couldn't find my reservation in the system, the facility and the location were fine. I suppose the front desk agent was checking the reservation to make sure that I actually b

I requested early check in but was unable to do so. So instead I kept my luggage in their storage until check in. When they returned my hard-cased luggage it was severely dented. The lady at check-in was rude and impatient. Luckily another lady stepped i

Staff was very nice and helpful all the time. The room was clean and comfortable. Location is quite far from central London, but there's a bus stop right in front of the hotel which makes it easier to get to the underground station. There is also a be

Helpful staff, complimentary evening tea, nice bathroom

This hotel is just fantastic, really enjoyed to experience at a Japanese style accommodation with Japanese breakfast and hot tub experience

Apartment facilities , good location

Clean

repas du soir et petit déjeuner