The staff, the breakfast and the building

First and last, shared bathroom, broken furnitures, dirty and walls like papers.

Front desk associates were excellent and very helpful during our stay. Room was always clean and housekeeping is very courteous and on point.

Location is great , its near the metro station.But the stuff in the afternoon is not polite. I think i will not chose this hotel again.

Friendly efficient staff, Large comfortable room, right in the centre no more than 10 minutes walk for most things.

Good value hotel in excellent location. Lake views and just around the corner from Eat Street, full of bars & restaurants. Also, guests can use the facilities of the Novotel, which include a great thermal pool.

the staffs are really friendly and helpful. worth the price

Location is perfect. But the lobby is always crowded. For people who like quieter hotel, this is not a good choice.

It will be the Best if there is free wifi in room as real as 5 Stars Hotel

Good hotel if you dont mind it being a distance from central Osaka. It is connected to Nankai Sakai station which very easy to access from Kansai Airport with the Rapid express train. However getting into Osaka is slightly complicated except for Namba Sta