overall is a nice hotel

Staff and service was OK, but facilities are slightly dated and didn't work quite well for us. They are still using physical keys as opposed to swipe cards for room access. We were two travellers staying in a twin room and they were unable to give us

Slightly overpriced for the service/rooms you get.

Very close to Omiya train station, about 35 to 40 min from central Tokyo by train (1 exchange). Nice local restraints near by

Although the hotel room is quite spaces and clean. But it is quite far away (about 20 min walking distance) from JR station which is inconvenient to us.

Staff brilliant. Friendly and most helpful in all aspects. Gave advice on places to see, nothing was a bother.

localisation, accueil, propreté

Clean, comfortable, air con.

Location to Chitose

Room service is excellent, there is a Korean bell boy in the day, he can speaks mandarin and always helping us on directions and place, really good service such as helping us call cab etc. Place is convenient too as its near airport. Went to casino and w