location, friendly and helpful staf, cleanliness

Location, breakfast, comfy bed

It is around half vay from the city and from heathrow. The area it is located looks like a standard british town, and if you wenture around in the area you can experince quite different english style houses. The people workin at the hotel were all welcomi

Very clean, room has balcony (for smokers), friendly housekeeping very courteous

We stayed in a double room the first night and a twin room the second night. The first room had a large open hole on the wall that led to the attic, it should have been sealed as it was unsettling. The room was near some water drainage or something so the

Located in a very nice area close to the city, Small restaurants nearby, and close to the Metro. A very comfortable.

Good Location, Bar and restaurant were good, unfortunately the maintenance in the bathroom was severely lacking.

The reception smelt of bleach for the two days we were there, most unpleasant. Our room, a 'Premioer Executive' with extra space at first looks good but the extra space is for the sofa bed to use. This was very uncomfortable to use as it is so har

Located just in front of Shinagawa main station. You can find everything you need within 100 m such as food, supermarket, convenient store etc. The room was relatively small but all of the hotels in Japan has the same size of the room. Definitely I will s

Staff, Room and Location