Terrible laundry service. Staffs don't understand English.

Room was smaller than expected and location was further away than expected from Rail Station. Facilities were adequate. Breakfast was typical Japanese fare but expected due to distance away from Tokyo.

location, clean rooms, french traditional deco style

I stayed at Albany Ballantrae Hotel for 3 nights, and found the stay very comfortable. Conveniently located just 5 minutes' walk away from the main shopping street of Princes street, the hotel is well-located and is a good starting point for the main

Location, room size, amenities

Proximity to Dining, Shopping and the Subway

Friendly and helpful staff, quiet and convenient location

A pleasant area not too far from a metro, the hotel was nicely decorated and the staff were helpful

Bed bugs, towels were dirty, cleaning was awful

Was in a nice quiet place. Staff were friendly & helpful. I was able to park very close. Shower good. Clean & tidy. I was left Less than half a toilet roll. Bed far too soft. I couldn't find s plug socket. Room was smaller than expected. I wa