I checked in to this hotel for our last night before leaving for home country. I'm glad to have booked this hotel, made our vacation stay in Tokyo a memorable one. The hotel is very near to Railway station and has airport bus transfer from 5:00-7:30am

Close to the subway station

The room had a very noticable slope on it. There was a water leak from the back of the toilet that ran down hill and pooled on the bathroom floor. The hot water splurged out in fits and starts. The coffee "facilities" required us to fill the ju

Large rooms

no room cleaning service, one pathetic lift service over 10 floors of building, have to one for one exchange for towel at the counter between 8am -10pm, refused to give one more keycard for customers in the same room. however, room is spacious, staff is o

Rough neighbourhood, didnt feel safe. Hotel room smells a lot of chemical paint. Wifi didn't really work.

cleanliness comfort friendly staff

Room is spacious, clean and comfortable. Free spa facilities are excellent. Travel to Osaka Universal Studio is just 25 mins. Free parking to guest. Frequent shuttle bus to Osaka Kansai Airport and Sannomiya of Kobe.

This hotel was awful. I stayd for 2 nightes. The staff were good except for one guy named haney! Bad bad attitude! We had an electricity cut in the first night! And when i asked the reception they told me we dont know who to call and had to spend the whol

Staff pleasant. Close to airport. Food good.