Good price, courteous staff and clean room.

Front Desk, towel heater, location

good location, cleanliness, nice staff

Big room with good view, one good restaurant nearby very good

Amazing service from all the team, especially Mathius and Duncan who went out of their way to help us and recommend places to eat and drink in arrowtown. 24hr pick up and drop off in Arrowtown on demand was excellent. Overall a truely memorable stay for m

Old room , poor water drainage in bath tub and sink because hair plug in. We stayed on basement and 3 rd floor ( 2 rooms for 4 people) but lift reach on floor 1-2. We had to carry big luggage climb up steep stairs. No air con. Breakfast does not have much

less than 10 minutes walk to Tamachi Station for JR Yamanote Line, which took us to main tourist areas. Many restaurants and convenience stores nearby. Room is clean. I will stay here if I come back to Tokyo.

Very bad and old hotel even room is spacious. Air condition very bad, bed is very old. Furniture is old ... Bad service. Will never go back to this hotel. The worst Okura.

Friendly staff, balcony with view to city. Spacious apartment style room.

clean, comfort, nice service