1) Near to metro 2) Good furnishings 3) Friendly staff

Slept well, walked lots, great hotel in my favorite city

Staff very welcoming

prix, emplacement, personnel

location , value for money, clean

Close to transport links, affordable, friendly staff

Room, internet, location

The overall experience was ok. The bar, reception and restaurant area looked great. The room on first appearance did not wow me. The complementary drinks and chocolate where brought to the room after my arrival as if the room was not ready. No bathrobe or

Upon arrival, the hotel manager received me and informed that my room is not available due to technical fault and I was offered a replacement at Apex Waterloo Hotel. I was given a complimentary cab transfer and stayed at Waterloo for the next two nights.

The room was tiny, far too small for me and my girlfriend. At around 140 euro a night i would expect a bigger space, there was almost no room for my suitcase. Furthermore the bed was very hard and uncomfortable, we booked for 2 nights but cut our stay sho